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EMPOWERING YOU TO THRIVE

Supporting mental wellness, one session at a time.

Guiding you towards a brighter future.

FAQ

I'm new to counseling, what happens in a session?

  • Generally speaking, the first one or two sessions are to gather information about you and the reasons you have reached out for help.  This information drives the development of a treatment plan detailing your desired goals along with a plan to achieve them.  We then work together using education, strategies, and interactive practices to hopefully achieve those goals.  While we cannot predict the future and I cannot guarantee any level of results, many people find great value and improvement over time when they commit themselves to the process.  

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Do you accept insurance?

  • Yes!  I am in a network with Aetna, Blue Cross Blue Shield, Cigna, and United Healthcare. I am an out-of-network provider for all other insurance plans.  Insurance companies have strict guidelines (including required diagnosis in your medical record) and authority to review therapy records to determine medical necessity.  Your benefits will be verified before confirming appointments to ensure knowledge of your financial responsibility prior to being seen.  If you prefer for our work together to be separate from your insurance and medical records, you may choose to opt out of using your insurance benefits and pay the cash rate.  

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Are you online only?

  • Our therapy services are 100% virtual!  I have found the convenience and ease of access to be most beneficial for clients.  The telehealth platform (Simple Practice) is accessible using a web browser on a computer or a free app on a mobile phone or tablet.

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Do you offer sliding scale fees?

  • I have limited availability for sliding scale clients which are reviewed on a case-by-case basis. If my sliding scale appointments are full, you can be placed on a waiting list or provided referrals for therapists who may have sliding scale considerations.  Contact me for more information.

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Have Additional
Questions?

If you have any additional questions please reach out

via email. 

GRAB YOUR FREE COPY!

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Enigma Counseling Services, PLLC
LaMonica Kinch Ross, LPC-S
346-808-1913
LaMonica@enigmacounseling.com

GET IN TOUCH

Services are rendered in a professional manner consistent with the ethical standards of the Texas Behavioral Health Executive Council (BHEC). If you have a complaint concerning your treatment, please contact Enigma Counseling Services, PLLC at 346-808-1913 or email LaMonica@EnigmaCounseling.com.

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BHEC investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology. Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint.  Contact information is below:

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Texas Behavioral Health Executive Council 
George H.W. Bush State Office Building 
1801 Congress Ave., Ste. 7.300 
Austin, Texas 78701


Investigations & Complaints: Call 1-800-821-3205 for more information

© 2023 by Enigma Counseling Services, PLLC . Designed By ASHLAINE DESIGNS LLC

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